Student Information Systems FAQ

Compass Implementation FAQ

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Daily Registration Updates

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General Information

Based on campus feedback, an issues and suggestion matrix is now available.

What are the differences between the Student Services Center and the Advisee Student Center?

The Advisee Student Center is intended for use when you are meeting with a student in-person. The Advisee Student Center does not display a students UFID so as to eliminate the possibility of someone who should not see the UFID seeing it accidently.

The Student Services Center does display a students UFID and is meant for use when you are not meeting with a student in person.

The functionality of the two pages are the same.

Does the "back" button in take you all the way back to the main menu? Is there a feature to go "back" one step at a time?

Instead of using the back button, it is best to navigate to the intended page using the Main Menu. Depending on the page you are using (e.g. Managing Service Indicators), there may be a cancel or Return to Search button at the bottom of the page that will function as a back button, instead of clicking "back" with your mouse.

How will we be able to utilize Universal Tracking?

More information on this functionality is coming in a later release.

Where do I go to adjust AP/IB credits?

AP/IB credits can be adjusted in myUFL using the following navigation. NavBar > Main Menu > Student Information System > Records and Enrollment > Transfer Credit Evaluation > Adjust Transfer and Test Credits

How do I access the expanded myUFL search capabilities?

The new search capabilities will enable you to identify students more quickly by displaying additional information. The navigation is Main Menu > Student Information System > SIS Search. To link to additional pages (if you have the appropriate security) right click on the triangle within the name field.

Do you have a report available that will facilitate the ability to crosswalk between a section number and a class number?

Yes, the report is available and has been added to the role UF_SR_CRSE_CATALOG_PUBLIC_VIEW, which should be available to all college and department advisors and room schedulers.

This is available in myUFL using the following navigation. Main Menu > Enterprise Analytics > Access Enterprise Analytics > Team Content > Student Information > Campus Solutions Transition.

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Student Program Plan

What security role(s) are required?


Are program changes college specific? Can I only change program information for my college or will I be able to make changes to all?

Yes. You can change any student to your college and make changes to information relevant to your college if you are an undergraduate advisor. Grad advisors will not be able to change programs.

Where/how do you see previous information after a change has been made?

Under the appropriate tab (program, plan, etc.) you can either click the left and right arrows to scroll through the changes, or press view all to see all changes at one time.

Will class and college (i.e. 3LS) designations no longer exist? How will we know what level a student is?

These still exist but are called something different. Class is now called Level, and College is now called Program. You will be able to know what level a student is by his or her career classification (undergraduate is UGRD). You will be able to see specific level information (freshman, sophomore, junior, senior in the student services center in a later release.

There is a statement that reads, "If you change a student's plan after the first day of class, that change will not be effective until the next term for pre-requisite checking and reporting purposes?" By "reporting purposes," does this mean any report we pull from the system, or only official reports sent by the university to outside entities? For example, if I change a student's major to accounting a month into the term and the next week want to run a report on all accounting majors, will that student be included in the report?

"Reporting purposes" is UF reporting to external entities, not UF internal reports. In this example, if you change the student's major to accounting today, the student will appear on your reports tomorrow.

The instructions for changing a student's requirement term states, "If the student has a second major or minor, the requirement term should be changed for these plans as well." If the other major or minor is not in our college, will we have the ability to change the requirement term? If not, are we going to have to contact those colleges? What happens if it doesn't get changed?

You will be able to change the requirement term values for everything that is in your college (minor and major plans). If the student is dual degree (major plans in two colleges), you can update your colleges requirement term, and the other college can update theirs (if appropriate). If the student has a minor plan attached that you cannot change because it isn't in your college, the Registrar's Office will catch it and adjust the minor's requirement term.

The instructions say we have to enter the admit term when changing programs, and that is should remain the same as it was before (as opposed to the term in which the student begins the new major). What happens if we enter a different admit term? If I don't have the ability to make that change, then why am I entering the term? If I do, what happens if I change it accidentally?

For undergraduate changes, the admit term will remain the same and is not changeable. The only time you will be able enter the admit term is when you are "creating a new stack" for a graduate student. This is when the student is already in a graduate program, and you are adding a second graduate program. The page will allow you to enter a different admit term, but the Registrar's Office will get an error report and fix it. We hope our graduate coordinators enter the correct admit term, but there is a safety net!

How do I change the Program/Plan of a student when they have a minor or were enrolled at UF as 0HS (dual enrollment)?

In some cases, a students minor shows as their first Plan on the Academics page. The minor will show as UNXXX (non-degree/college) and the major will show as UGXXX (degree-seeking/college). If the UGXXX is in GRAY, you are OK to hit Edit Program Data and change the Program and Plan. But if the UNXXX is in GRAY, youll need to click on UGXXX to select that Plan as the one you want to change (it will then turn GRAY).

You can find toolkits and simulations that explain how to change the major here (Change to a Major Within the Same College When There is a Minor and Change to a Major in a Different College When There is a Minor).

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Student Groups

What security role(s) are required?


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Service Indicators

What security role(s) are required?


What is the process for changing the display text of a service indicator?

This process has not changed from the old system to the new: you may still email Beckie Preston to request to change the text of a service indicator.

How do I clear a lingering hold for a student who changed colleges?

If a student was changed into your college and had a hold from their previous college, that hold will remain. The colleges now have the ability to remove this hold, if its in your college or not.

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What security role(s) are required?


How do I see General Education courses that meet multiple general education requirements?

A link General education courses that meet multiple general education requirements is available from the Registrars Office web site,, as well as from the Schedule of Courses in ONE.UF.

Are advisors able to give students general prerequisite overrides for a course, allowing students to register for specific sections (class numbers) on their own? Or can advisors only give prereq overrides when registering students for specific class numbers?

At this time, overrides will have to be done for specific class numbers. A customization to allow this to be done at the course level has been requested. We certainly understand your preference for the override to be at the course level and hope that will be the case in the not very distant future.

How do we know if the class number is Dept Controlled?

When you view the Class Details for a particular course, the Enrollment Information section will read "Add Consent: Department Consent Required".

How do I find the class number for a class?

To see the class number, in myUFL, open the Navigation Bar then

UF is not abandoning the period system, however, the view in the new Campus Solutions system shows an hour display (time based), instead of a period system.

I just looked at the Access to Enrollment Functions and it has the wrong Enrollment Access Group for me.

Email what the error is, what you believe your access should be, and your UFID to

It seems that I have to take registration action through the "records and enrollment", but I can't actually view a student's schedule unless I am in the student services center. Is this true?

If you have only one window open in the browser, correct, you will have to go from either Quick Enroll or Enrollment Request back to the students schedule on the Student Services Center. However, in the new system it is possible to have one students record open in multiple windows. This way, you would simply add or drop courses in one window, and refresh the schedule in the other window to verify the changes.

Is there a weekly schedule view for current and future registrations?

To access a weekly view of a students schedule, in the Student Services Center, select the Weekly Schedule link. If you pick the first week of the term you wish to see, current or future, that term is what will display. Similarly, the start or end time can be changed.

I want to register a student for a course before their appointment time. Is this possible? Also, how do I override a students appointment?

Department staff with the appropriate security may register a student for a course in their own department, prior to the students appointment time. To override a students appointment go to Main Menu > Student Information System > Records and Enrollment > Enroll Students > Quick Enroll a Student. Select a student by entering the UFID, career and term, and click add. Then select the General Overrides tab. Check the box under appointment and click submit.

How do I find which course sections are EEP eligible?

In the Schedule of Courses, under the Course Properties filter, check the Employee Education Program box to see EEP eligible sections.

Where can I verify the course prerequisites?

Course prerequisites may be verified via the Enrollment Requisite Summary.

This is available in myUFL using the following navigation. Main Menu > Student Information System > Curriculum Management > Enrollment Requirements > Enrollment Requisite Summary > Search - fill in Subject Area (prefix) and Catalog Nbr (course number).

The instruction guide for this function may be found here

Please Note: The myUFL SIS prerequisite checking system has been synced with the current undergraduate and graduate catalogs. As a result, some prerequisites that were not previously enforced are now enforced.

If you get reports from students that they are getting prerequisite error messages, first check that it is not because the prerequisite course is being taken in Summer (for this year, the system cant see those courses). Then look at the prerequisite to see if it is correct. Email the OUR Compass Questions list ( to send any corrections needed.

How can I access a weekly view of a students schedule?

To access a weekly view of a students schedule, in the Student Services Center, select the Weekly Schedule link. If you pick the first week of the term you wish to see, current or future, that term is what will display. Similarly, the start or end time can be changed as well.

This is available in myUFL using the following navigation. Student Information System > Campus Community > Student Services Center. Select a student by entering the UFID then select Weekly Schedule under This Weeks Schedule.

Why am I having issues with repeating courses?

There is a new repeat course policy which does not allow students to register if they have completed the course with a C or better. The students college is supposed to make a determination whether to grant an exception and allow the student to retake the course.

Due to the fact that spring enrollments were copied into the new system as of March 1, drops after that time will not be reflected. Since enrolled courses are seen as earning a C in the prerequisite checker, the system will think the student is trying to repeat a course in which he/she has earned a C. As you see those please OUR Compass Questions list ( and they will push the spring term drop through on the Campus Solutions side to allow the student to register. This does mean the student must drop before they can register to take the course again.

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Online Training Available Through Human Resources

Student Program Plan Student Groups